Reviews of Stephens Tax Service
These reviews are copied word for word from Google, Thumbtack, the Better Business Bureau and Nextdoor, typos and all. Names are shortened to a first name and initial. Each one is about Tom Stephens, EA.
These reviews are copied word for word from Google, Thumbtack, the Better Business Bureau and Nextdoor, typos and all. Names are shortened to a first name and initial. Each one is about Tom Stephens, EA.
4.9 out of 5 from 84 reviews, and hired 121 times through Thumbtack (November 2026). Thumbtack Top Pro in 2018 and 2019.
“I called with plenty of questions like anyone would do. Not knowing what was involved in doing our taxes with the wife getting social security now. Tom responded immediately and called me back. He explained each thing and we set up a time for him to come out and review our stuff. [...] He's a very nice well educated tax professional that knows his craft.”
“You might initially be concerned about meeting a stranger at Panera and giving them every personal piece of information about you. However, this transaction was great! Everything followed the process as stated from the quick review time to a good amount of correspondence. I had my return done sooner than expected, got all of my documents back, got some good advice for next year, and it was over. I have no reason to look for another tax preparer. If you have questions about tax strategies, side hustles or other financial goals, you will be happy to work with Tom. Thanks for dealing with my last minute taxes!”
“Tom provided excellent service on our tax returns! This was our first year in Ohio and we were new to state income tax and city income tax. He was extremely patient with our questions and we never felt rushed. He was extremely responsive anytime we had questions and in completing our returns. I would recommend his service, hands down!”
“Tom was easy to work with, always on time and very thorough in his work. I am very pleased with the quality and his understanding of our tax situation this 2019 tax year. Will definitely use him again and highly recommend him.”
“We are very pleased with the service we received from Tom. He explained what needed to be done in easy terms to understand and then took action to correct our 2013 tax return. We would highly recommend his services and would definitely use him again in the future.”
Recent reviews from the Google Business Profile for the Fairview Park office.
“Tom is great to work with and very down to earth.”
“Fantastic service!!-both fast and friendly at a reasonable price- will definitely be back next year.”
“Very pleased with his work. He's hardworking and very knowledgeable.”
“Easy to work with. Fast, professional, and reliable. Reasonable pricing for tax services. I would recommend their services to anyone.”
“I would give them 7 stars!!! Answered all my questions and got my refund check in 9 days! They are fabulous! First time client and now they are stuck with me!”
“Stephen has done our taxes the last two years. He is very personable and pays attention to details. He had a quick turn around so you can get your refund quickly.”
Stephens Tax Service, LLC is a BBB Accredited Business.
“Mr Stephens is a great guy! Very knowledgeable and very meticulous when it comes to working on your taxes! He gets the job done! I've known him for over 35 years, and he's very trustworthy! I'd recommend him to everyone I know!”
“I used Tom's service when I was a notary loan signing agent from 2021 to 2022. With all the itemizations and documentation that needed to be accounted for, I needed an expert like Tom to handle everything. He did not disappoint and I even received a refund. Even though I no longer do loan signings I decided to use Tom again for my 2023 taxes because I knew he could competently take care of things because I had several W2s to file. I've really enjoyed working with Tom and would recommend him to anyone seeking an experienced tax professional.”
“Easy to work with, efficient. Will use again next year!”
“I reached out to Tom for the first time this year after taking my taxes to another company. I wanted to better understand my taxes as I am now growing in my profession and career. Tom was very personable, professional and a pleasure to work with. I am glad I found him and trust him with his knowledge to handle my taxes. I would recommend him to anyone!”
“Tom has done my personal and small business taxes for the past few years. He is always thorough and helpful. Knows his business and has definitely helped me file complete, money saving returns year after year. I highly recommend Stephens Tax Service, LLC”
“I heartily endorse & recommend Stephan's Tax Service for tax preparation. Tom is an individual whom we have trusted to prepare our taxes for a few years now. We depend on his expertise & he delivers every year in an efficient & timely fashion.”
Named a Nextdoor Neighborhood Favorite in 2024.
“I worked with Tom for the first time this year and he was awesome! Willing to meet up anywhere. He is very informative and I would recommend him to anyone!”
Call (440) 331-8989. The office is open Monday to Friday, 10am to 6pm, with other times by appointment. The first conversation is free.